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Award Winning ICT provider Celebrates 30 years of Innovation

Matrix247 implements Telecoms, Managed IT, Mobiles, and Document & Print Management solutions to over 1200+ clients across the UK, and excel into their 30th year of business this November.

After selling their first phone system in 1991, co-founders, Geoff Wright and Stephen Pritchard set up Matrix247 from their city centre apartment, which would eventually lead them to buy their first HQ in the valley of Rossendale, Lancashire.

The implementation of technology has been recognised over the years, in which Matrix247 have celebrated ‘Best technology Implementation’ Award for, ‘Sales Team of the Year’ from international cloud phone provider, Gamma, and recently accredited the prestigious ISO27001 accreditation, demonstrating best-in-class security.

When the pandemic hit, Matrix247 implemented free collaboration and remote working licences for 3 – 6 months to hundreds of organisations, to assist adapting quickly to lockdowns.

Another significant milestone was the acquisition of an IT firm in April 2021, to further expand their portfolio. Stephen Pritchard, CEO, recognised the international transition into the Cloud, and acquired Task Office Systems:

“There is a clear convergence between all the things that make a modern office function efficiently – telecoms, mobiles, software, IT support, cyber security, digital print, document management, scanning, archiving and shredding. Our customers will now benefit from having all of these essential business functions from one source, bringing greater efficiency and cost savings.

“Taking decisive action was a no brainer for us. To echo the words of Microsoft CEO Satya Nadella, we’ve seen years of digital transformation in just months.”

Matrix247 are in the top five suppliers in the world of Omnichannel software, Puzzel, a dashboard which integrates traditional communication methods such as phone calls and email with more modern methods, such as Facebook, Whatsapp and Instagram.

Recently rolling out this new technology for over a thousand employees at multi-site Insurance Firm, Matrix247 are set to remain at the forefront of technology with new game-changing solutions.

Stephen Pritchard commented: “A big driving force of our strategy is our passion to protect the planet for our employees’ children and grandchildren, and with our internal environmental steering group, we’re on track to reach our target of Net-Zero by 2028”.

“Our biggest achievement is our people, I feel now, we have a dynamite team, with the right culture to take us to the next chapter.

“Thank you to our existing clients for the support so far, hopefully we can work together for the next thirty years!”.

Lisa Baker is Group Editor for the Need to See IT Publishing Group. Lisa writes about HR, Technology, Health, the Environment and Business.
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