Bionic selects Natterbox to deliver quality customer care during business expansion
Bionic, the UK’s leading provider of comparison services for businesses, today announced that it has selected Natterbox’s telephony platform to unify and streamline its customer sales and service. Natterbox’s cloud-based system is 100% embedded within Salesforce, meaning data from phone calls can be captured and reported on more accurately – helping Bionic turn more leads […]
How O2/ Telefónica UK are reducing outages by 50% thanks to test environment tools
Telecommunications is a fast-moving industry – but not one without it’s challenges. With the right tools in place, these can be overcome. A recent case study shows how one of the UK’s leading brands is now able to reduce unplanned non-production outages by 50%. The challenge As a leading brand at the forefront of the […]
Zen Internet appoints rising industry star as new MD for Retail division
Zen Internet, the UK’s largest independently owned telecommunications and technology service provider, has appointed Georgina Lord as the new Managing Director of its Retail division. Lord, who previously spent a decade at Virgin Media Business, and joins from her role as Director of Sales, Marketing & Operations at Intercity Technology, will be responsible for leading […]
Enreach expands into Spanish market with B2B cloud communications provider masvoz
Enreach, the fast-growing European UC provider, has announced entry into the Spanish IT and telecommunications market with the addition of masvoz, the number one B2B cloud communications provider in Spain. With more than 15 years of experience in helping 1,500 companies move their communications to the cloud, masvoz allows corporate clients to work better and […]
Demand for Tech & Telecoms Network Experts Spikes Amid 4th Industrial Revolution
While other areas of the UK may be struggling, research from the Association of Professional Staffing Companies (APSCo) and business intelligence specialist, Vacancysoft. reveals that demand for IT, Tech and Network professionals continues to rise, increasing by 10% in 2019 thanks to the growing pace of tech. The research also revealed that, while the Technology, Media and […]
Communications firms launch new SA1 Group
Three established communications-based companies in Swansea have officially launched as a business group, offering companies in the South Wales region and beyond a one-stop-shop for business communications. SA1 Solutions, a leading managed IT support provider; SA1 Telecoms, a telecommunication and broadband supplier; and SA1 Creative, a digital and graphic design agency, have recently launched as SA1 Group. […]
Telecoms Specialist Provides ‘How To Beat Brexit’ Checklist for UK Businesses
In the lead up to Britain’s potential exit from the European Union, Amvia, the Sheffield-based voice and data specialist, has some timely advice for UK organisations. Known for helping companies large and small find the best new deals through its free-to-use intuitive comparison software, AmviaSearch, the independent telecoms expert is offering more guidance they feel all […]