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Senior appointments at ambitious MSP Flotek reflect customer-focused success

Two senior appointments have been announced by ambitious IT Managed Service Provider Flotek, as the business continues its impressive plans for growth.

Founded by Jay Ball, Malcolm Holland, and David Middleton, the IT MSP supports SMEs in South Wales and beyond with trusted, innovative and cost-effective cloud technology.

The appointment of Chris Holden to Head of Client Relations reflects the business’ dedication to providing next generation, scalable technologies with committed and familiar customer support services that SMEs particularly value.

Chris brings over a decade of management and entrepreneurial experience to the role, which will see him lead Flotek’s customer account managers and drive the integral customer-first values across the group.

Speaking on his appointment, Chris commented: “I’m delighted to join the Flotek team and make a real difference for SMEs, helping them embrace innovative cloud technologies to supercharge their digital position.

“We’re committed to ensuring each and every customer is supported and gets the most from us as their technology provider, to reach their full potential.”

Also furthering Flotek’s commitment to customer satisfaction is the promotion of Michael Berry, a longstanding team member of Flotek’s most recent acquisition Gower Business Systems, to Client Account Manager.

Said Michael: “Having worked with regional SME clients for many years, we understand what’s important to them, and how to provide the tailored care and support they need. I’m thrilled to be a part of this exciting phase of growth for Flotek and in turn help SMEs unlock theirs too.”

With the business’ robust strategy for organic and acquisitive growth driving continued success, Flotek is set to double its headcount to 50-strong in the next six months.

Malcolm Holland, Managing Director, at Flotek, said: “We are thrilled to welcome Chris and see Michael progress within Flotek, and are confident they will enhance our already incredible team.

“These strategic appointments reflect our accelerated growth strategy, and most importantly our commitment to round-the-clock support for our customers, empowering their digital transformations.”


Learn more about Flotek at

Lisa Baker is Group Editor for the Need to See IT Publishing Group. Lisa writes about HR, Technology, Health, the Environment and Business.
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