TECHNOLOGY lifecycle services expert Smart CT’s new COO Eddie Egan says his priority in the role will be to ensure the company’s customer service keeps pace with its rapid growth. The fast-growing Reading company, which has more than 65 engineers…
Businesses are being urged to review their IT support arrangements following updated guidance from the National Cyber Security Centre (NCSC) on how to choose a Managed Service Provider (MSP). The NCSC has reinforced the importance of cyber security resilience and…
As global supply chains become increasingly complex, Gartner’s latest Magic Quadrant for Fourth-Party Logistics (4PL) highlights why orchestration is becoming a strategic necessity rather than an optional upgrade. Industry experts at SEKO Logistics say the report reflects challenges they see…
IT is one of the most frustrating things to face if you are dealing with a complaint or trying to return an unwanted item – an AI chatbot. But now a top consumer expert has revealed how to best deal…
Communications Services Providers (CSPs) are accelerating investment in AI faster than they are establishing the governance and assurance needed to trust it at scale. AI is moving into core operational workflows, beginning to influence billing, service configuration and revenue recognition,…
Two-thirds (66%) of small & medium sized businesses have run out of mobile data in the last two years Resulting in missed sales and lost productivity fuelling a ‘Fear of Running Out’ (“FORO”) among seven in ten decision-makers (73%) Footballer-turned-business…
Written By Eric Herzog, CMO at Infinidat 2025 will be remembered for many things, but for me, a key highlight is the universal recognition among IT executives, cyber security analysts, and the partner community that cyber resilient enterprise storage…
The top tech trends for 2026 are interwoven together on a grand scale that will affect virtually everyone, either directly or indirectly, at work, at home, or on the go − AI, cyber, autonomous automation and power usage. In…
euNetworks has today announced the appointment of Giancarlo Ferro as Chief Financial Officer (CFO), effective 23 March 2026. Giancarlo will be based in London and will lead the organisation’s financial strategy. Giancarlo joins euNetworks with 30+ years’ experience in financial…
Residents, businesses, and farmers in Penmachno are set to benefit from improved mobile phone connectivity following years of campaigning and close working with BT. The rural community has long faced challenges with poor mobile coverage, impacting day-to-day life. Improved connectivity…