IT is one of the most frustrating things to face if you are dealing with a complaint or trying to return an unwanted item – an AI chatbot. But now a top consumer expert has revealed how to best deal…
Communications Services Providers (CSPs) are accelerating investment in AI faster than they are establishing the governance and assurance needed to trust it at scale. AI is moving into core operational workflows, beginning to influence billing, service configuration and revenue recognition,…
Two-thirds (66%) of small & medium sized businesses have run out of mobile data in the last two years Resulting in missed sales and lost productivity fuelling a ‘Fear of Running Out’ (“FORO”) among seven in ten decision-makers (73%) Footballer-turned-business…