Businesses that have embedded artificial intelligence into their operations are not doing anything particularly radical. They have identified where their teams lose time and deployed AI to close those gaps. The advantage, according to those leading the shift, is compounding…
A leading technology expert has shared his top tips on how to keep your PC organised – and explained why this is vital for the performance and security of businesses. Roy Shelton, Group CEO of managed service provider Connectus Business…
What matters more to you: the pace at which information arrives, or the speed at which it leaves? Many organisations only discover the difference when an important call collapses or a cloud backup stalls. According to the 2025 Enterprise Horizons…
Hayo, a global innovator in digital solutions, has expanded its footprint in Francophone Africa with on-the-ground presence in Senegal. The addition of Senegal strengthens Hayo’s West African footprint to meet growing digital demand from local service providers, enterprises and government…
Moneypenny has reached a major milestone, having now handled more than 180 million calls on behalf of businesses and organisations since the year 2000. Each call represents a customer enquiry answered, an opportunity captured and a real human conversation delivered…
Wire, a secure collaboration and communication platform, has expanded its presence in the Middle East to meet the growing demand for sovereign, resilient digital communication infrastructure, which has increased by 200% across the region. Governments, regulated industries, and major…
Written by Buddie Ceronie, Global GM for Telecommunications, VertiGIS In an era when location information holds immense value, geospatial data empowers telecom companies with vital insights they need to drive decision-making, enhance efficiency, and foster sustainable growth. This means that the next chapter of telecommunications will be based on faster, more reliable,…
TECHNOLOGY lifecycle services expert Smart CT’s new COO Eddie Egan says his priority in the role will be to ensure the company’s customer service keeps pace with its rapid growth. The fast-growing Reading company, which has more than 65 engineers…
Businesses are being urged to review their IT support arrangements following updated guidance from the National Cyber Security Centre (NCSC) on how to choose a Managed Service Provider (MSP). The NCSC has reinforced the importance of cyber security resilience and…
As global supply chains become increasingly complex, Gartner’s latest Magic Quadrant for Fourth-Party Logistics (4PL) highlights why orchestration is becoming a strategic necessity rather than an optional upgrade. Industry experts at SEKO Logistics say the report reflects challenges they see…