Computer Vision solution TechSee has launched the company’s next-generation artificial intelligence platform EVE Cortex. The product teaches itself to recognize thousands of products, models, parts, and components to push the boundaries of self-service technology. EVE Cortex uses a combination of patented AI neural networks and synthetic data to train itself in a matter of hours, making it the first truly scalable, interactive augmented reality self-service platform for widespread use across dozens of consumer and enterprise applications.

During the pandemic, businesses heavily utilized tools such as AR for customer support, which provided many benefits like saving costs, ease of access, and instant self-service. With EVE Cortex, businesses can reap those same benefits with a highly capable machine learning tool.

EVE Cortex is a visual assistant that gives smartphones and tablets the ability to see what customers see. Users simply point their smartphone or tablet camera at a device for the AI to troubleshoot and resolve issues. There’s no need to call customer support or wait hours for a technician.

“The future is here, and it’s time to say goodbye to user manuals and embrace AR assistants,” said Eitan Cohen, CEO of TechSee. “Virtual assistants that can see, hear, read, and interact are what’s going to transform the way that consumers and employees receive assistance, while saving brands millions and generating new revenue.”